Privacy Policy
Effective Date: March 2025
This Privacy Policy explains how [UPFUE Pte Ltd] ("we", "our", or "us") collects, uses, discloses, and protects the personal information of users ("you" or "your") who use our towing service mobile application ("App").
1. Information We Collect
- Personal Information: When you register or use our App, we may collect information such as your name, phone number, email address, and vehicle details.
- Location Data: With your consent, we collect real-time GPS data to provide accurate towing services.
- Usage Data: We collect information about how you interact with the App, such as pages viewed, request history, and service feedback.
- Device Information: We may collect your device type, OS version, unique device identifiers, and mobile network information.
2. How We Use Your Information
- To provide, operate, and maintain the towing services.
- To connect you with nearby available drivers.
- To improve user experience and develop new features.
- To communicate with you regarding services, promotions, or updates.
- To comply with legal obligations and prevent fraud or misuse.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Authorized towing drivers to fulfill your service request.
- Third-party service providers who assist us in operating the App.
- Government authorities or law enforcement when required by law.
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
- You may update or correct your personal information through the App settings.
- You may request the deletion of your account and associated data.
- You can disable location services at any time through your device settings.
6. Children's Privacy
This App is not intended for children under the age of 13. We do not knowingly collect personal data from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or other means.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: enquiry@upfue.com
Address: 33 Ubi Ave 3, #01-07, Singapore 408868